She acknowledged rising wage gaps due to growing pay premiums for scarce AI skills. “The competition to attract the best people is very real,” Canney said, adding that ServiceNow receives nearly a million applications for a few hundred roles in India. “Not every company has the luxury of that kind of talent brand.”
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Human-plus-agent model creates fresh complexities: ServiceNow's Jacqui Canney
Human-plus-agent model creates fresh complexities: ServiceNow's Jacqui Canney
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